Last Updated: [01-03-2025]

Welcome to Loomix. By accessing and using our website , you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Eligibility & Age Restriction
  • As per the [Applicable Law/Act in Your Country], you must be at least 18 years old to enter into a legally binding contract and make purchases on this website.
  • By using this website, you confirm that you meet the age requirement and have the legal capacity to engage in transactions.
2. Product Information & Pricing
  • We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, texture, and size may occur due to the handmade nature of our products.
  • Prices are subject to change without prior notice.
3. Orders & Payments
  • All orders placed on Loomix are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments must be made through our secure payment gateway. We do not store your payment details.
4. Returns, Exchanges & Refunds
  • Returns and exchanges are accepted as per our Return & Exchange Policy.
  • Refunds will be issued as wallet credit, which can be used for future purchases on our website.
  • Customized or personalized items are non-returnable.
5. Shipping & Delivery
  • We aim to deliver orders within the estimated timeframe. However, delays due to unforeseen circumstances (e.g., logistics issues, natural disasters) may occur.
  • Shipping charges are non-refundable, except in cases of incorrect or defective products.
6. User Account & Security
  • Users are responsible for maintaining the confidentiality of their account details.
  • Any unauthorized use of your account should be reported immediately.
7. Intellectual Property
  • All content on this website, including images, text, and designs, is the property of Loomix and may not be copied, reproduced, or distributed without permission.
8. Prohibited Activities

  • You agree not to:

    • Use our website for fraudulent or unlawful activities.
    • Post false reviews, misleading content, or spam.
    • Attempt to access, modify, or disrupt our website’s functionality.
9. Limitation of Liability
    • Loomix is not responsible for any indirect or incidental damages arising from the use of our website or products.
    • We are not liable for delays or losses caused by third-party service providers such as shipping or payment gateways.
10. Governing Law & Dispute Resolution
    • These terms are governed by the laws of [Your Country/State], including [Relevant Consumer Protection or E-commerce Act].
    • Any disputes arising from these terms shall be resolved through arbitration or legal proceedings in [Your Jurisdiction].
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11. Changes to Terms & Conditions
  • Loomix reserves the right to update or modify these terms at any time without prior notice.
  • Continued use of our website after changes means you accept the updated terms.
12. Contact Us

For any questions regarding these terms, please contact us:

Email: hello@loomixindia.com
Phone/WhatsApp: +917015874329
Customer Support Hours: 10:00AM to 06:00PM